What We Collect and Why It Matters
This policy covers the personal and payment information we handle once you open an account with b33bd. When you register, we ask for basic contact details and a mobile number that matches the wallet you use for deposits — bKash, Nagad or Rocket. Each transaction through
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these wallets carries a reference number, and we log that reference alongside your account ID so a deposit or withdrawal can be traced back if a dispute comes up. We do not store your wallet PIN or password anywhere on our side; that stays inside the
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bKash, Nagad or Rocket app itself. Device information — the browser or app you use to reach the lobby — is recorded so we can flag unusual login patterns and protect your account from unauthorised access. Support conversations, raised through live chat or email, are kept
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on file so we can follow up on a wallet verification or payment query without asking you to repeat details. How long we retain this information, and whether you can request a copy or deletion, depends on the law that applies in your region and the
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eligible market you're accessing b33bd from. We do not sell your payment history or account details to outside marketers. Where a payment provider such as bKash, Nagad or Rocket needs confirmation of a transaction to release funds, we share only the reference number and amount required,
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nothing beyond it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.